OUR STORES

VISIT OUR NEW
STORE IN NAIROBI

Dominion House Ground Floor A3 Shop,Tom Mboya St of CBD, Nairobi
Office no.0713661719/0745233993

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can this product be delivered within Kenya?

Yes, we offer nationwide delivery services. You can select your address at checkout, and we will arrange delivery to your doorstep as soon as possible.

How can I pay for my order?

We support both cash on delivery and online payment methods, including credit cards, debit cards, M-Pesa, etc. You can choose the most convenient payment method at checkout.

What if the received product has quality issues?

If you receive a product with quality issues or it does not meet your expectations, you can contact our customer service team. We will provide you with refund or exchange services accordingly.

Do you have a return policy?

Yes, we have a return policy. If you are not satisfied with your purchase, you can apply for a return within a certain period, and we will provide a refund or exchange based on the specific circumstances.

Can I cancel my order?

You can cancel your order at any time before it is shipped. If the order has already been shipped, you can follow our return policy to apply for a return or refund.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS